Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Develop communication strategies
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Produce informational materials to increase awareness of services available
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Answer written and oral inquiries
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Address customers' complaints or concerns
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Answer inquiries and provide information to customers
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Arrange for billing for services
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Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
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Perform general office duties
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Receive and log complaints
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Receive credit and employment applications
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Receive payments
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Maintain and manage digital database
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Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
Additional information
Work conditions and physical capabilities
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Attention to detail
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Fast-paced environment
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Work under pressure
Personal suitability
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Punctuality
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Flexibility
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Organized
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Reliability
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Team player
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Dependability
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Quick learner
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.