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customer service representatives supervisor - financial services
Posted on March 18, 2025 by Employer details KINGMARK (CANADA) CURRENCY EXCHANGE INC
Job details
Education: College/CEGEP. Tasks: Authorize routine deposits and withdrawals. Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Examine and verify the accuracy of work . Identify workers' training needs. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Train staff/workers in job duties, safety procedures and company policies. Conduct performance reviews. Perform same duties as workers supervised. Co-ordinate, assign and review work. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Organize and maintain inventory. Supervision: Customer service clerk. 5-10 people. Computer and technology knowledge: MS Office. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Personal suitability: Accurate. Client focus. Dependability. Excellent oral communication. Organized. Reliability. Team player. Screening questions: Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you have previous experience in this field of employment?. Experience: 2 years to less than 3 years.- LocationVarious locationsRichmond, , BCVancouver, , BC
- Workplace information On site
- Salary$35.00HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Weekend
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3260880
Overview
Languages
English
Education
- College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Authorize routine deposits and withdrawals
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Organize and maintain inventory
Supervision
- Customer service clerk
- 5-10 people
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Excellent oral communication
- Organized
- Reliability
- Team player
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2025-05-14
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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