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customer service agent
Posted on April 03, 2025 by Employer details Sani Marc
Job details
Education: Secondary (high) school graduation certificate. Tasks: Answer inquiries and provide information to customers. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Type of experience: Call centre. Screening questions: Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Experience: 1 year to less than 2 years. Workplace information: Hybrid. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Financial benefits: Group insurance benefits. Life insurance. Registered Retirement Savings Plan (RRSP). Long term benefits: Long-term care insurance. Other benefits: Deferred Profit Sharing Plan (DPSP). Free parking available. Paid time off (volunteering or personal days). Travel insurance.- LocationVictoriaville, QC
- Workplace information Hybrid
- Salary$21.44 to $24.12HOUR hourly (To be negotiated) / 37.75 hours per week
- Terms of employment Permanent employmentFull time
- Day
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3272937
Overview
Languages
Bilingual
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
- Answer inquiries and provide information to customers
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
Experience and specialization
Type of experience
- Call centre
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
Financial benefits
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Long-term care insurance
Other benefits
- Deferred Profit Sharing Plan (DPSP)
- Free parking available
- Paid time off (volunteering or personal days)
- Travel insurance
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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