Job Title: Recreational Vehicle Service Technician (RV Technician)Job Location: Elmsdale, Halifax Nova ScotiaCompensation: Competitive salary and benefits offered (Relocation Allowance Available)Employment Status: Full Time PermanentReports to: Station Manager/Supervisor or Service ManagerPosition SummaryThe RV Technician is a key member of CanaDream's service team, responsible for ensuring the optimal performance and safety of our Guest and Customer sales fleet. Reporting directly to the Service Manager, the RV service technician will diagnose, repair, replace, install, adjust, test, maintain and modify the systems and components of our recreation vehicles. This includes electrical components, plumbing, propane gas components, appliances, exterior and interior components, structural frames and towing systems. They may also perform maintenance and repairs on trailer frames and running gear that are essential for providing high-quality experience for our customers.In this role, the RV Technician will conduct comprehensive examinations of recreational vehicles (RVs) to identify any issues that may affect their functionality or safety. Using advanced diagnostic tools and techniques, the technician will troubleshoot and accurately diagnose mechanical, electrical, and structural problems. This process involves keen attention to detail and a methodical approach to problem-solving.Company OverviewCanaDream is one of Canada's leading RV rental and sales companies. We offer a wide range of RVs, including camperized vans, motorhomes, and truck campers, for both rental and purchase. With seven locations across Canada, including Calgary and Edmonton (Alberta), Vancouver (British Columbia), Whitehorse (Yukon), Toronto (Ontario), Montreal (Quebec) and Halifax (Nova Scotia), we provide our guests with the opportunity to explore Canada at their own pace. Enjoy the very best Canadian hospitality from our incredible Crew, who service, prepare, and deliver a wow factor for every rental and purchase. Our mission is to deliver a first-class RV vacation experience, and we pride ourselves on our exceptional customer service and high-quality vehicles. As we celebrate our 31st anniversary, we continue to grow and innovate, ensuring memorable experiences for our guests and a supportive, inclusive environment for our crew members.Essential Duties and responsibilities· Utilize testing equipment, troubleshooting techniques, manufacturers' specifications, and internet resources to diagnose and repair faults efficiently.· Disassemble, inspect, and identify necessary parts, then reassemble components to meet factory specifications.· Conduct operational tests on engines, including road testing vehicles to ensure proper functionality.· Identify and process warranty claims, coordinating necessary repairs to meet warranty standards.· Assist guests with on-road issues, providing timely and effective solutions to ensure their safety and satisfaction.· Install various RV accessories, ensuring proper fit and functionality.· Deliver comprehensive and continuous guest and customer service, addressing their needs from the initial contact through to completion, with ongoing support for the entire duration of their RV ownership.· Maintain a safe and organized work area for guests, customers, and fellow team members, adhering to all safety protocols.· Perform pre-delivery inspections on guest RVs, ensuring all systems are operational and meet quality standards.· Execute duties with minimal supervision, demonstrating reliability and self-motivation.· Uphold a safe working environment by adhering to occupational health and safety regulations.· Collaborate effectively in a team environment, contributing to a cohesive and productive workplace.· Communicate clearly with supervisors, manufacturers, guests, and customers to ensure repairs are completed in a timely, efficient, and cost-effective manner.· Accurately complete work orders and timecards, ensuring all documentation is
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