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medical receptionist

Posted on April 14, 2025 by Employer details Glenmore Optometry

Job details

*Full-time Medical Receptionist needed for our busy, modern, rapidly growing optometry practice in Glenmore.* *Minimum 1-year front desk office experience. Optical or eye industry experience is not required but would be an asset. Training will be provided to the successful candidate to ensure a smooth and successful start with our team.* *Glenmore Optometry Kelowna Dry Eye Centre offers competitive wages, benefits package, and opportunity of growth within our organization.* *We pride ourselves on being a patient focused practice and are looking for an energetic, positive individual to join our team. The successful candidate must enjoy a fast-paced environment and embrace learning new skills. They will meet and exceed all client service and sales standards by consistently delivering an exceptional experience and present a polished and professional appearance. They will need to be resourceful and self-driven.* *Responsibilities:* * *This person will be responsible for coordinating appointments, greeting patients, an assisting our team with various day to day clinic functions.* * *Provide superior customer service and patient care* * *Use Appointment and Patient file software, patient charts and other available tools to make accurate notes regarding patient's eye health* * *Act as a liaison between patients, doctors and specialists* * *Support technicians and Opticians with patients, office protocols and maintenance* *Required Skills:* * *Exceptional communication skills, particularly verbal, with excellent "bedside manner", professionalism, and active listening also an asset* * *Excellent multitasking skills* * *An ability to adapt and respond to different personalities* * *Patience, approachability and a calm demeanor* * *Ability to manage patient expectations and concerns* * *Outgoing personality* * *Organized and attention-to-detail* * *Adapt to a fast-paced and often-changing environment* * *Team-oriented and must demonstrate willingness to learn as well as coach others* * *Efficient time management skills with sense of initiative* * *Familiarity with computers and an ability to adapt to and learn new technology and software* *Please forward us your resume if you are interested in joining our team! Please note only applicants selected for interviews with be contracted.* Job Types: Full-time, Permanent Pay: $18.50-$21.50 per hour Benefits: * Dental care * Extended health care * Store discount * Vision care Schedule: * 8 hour shift * Day shift * Weekends as needed Ability to commute/relocate: * Kelowna, BC V1V 2V8: reliably commute or plan to relocate before starting work (preferred) Experience: * Administrative: 1 year (preferred) Work Location: In person Expected start date: 2025-04-28