A fast-growing is looking for a friendly and reliable *Customer Service Representative* to join our team at our *Mississauga office*.
*Key Responsibilities:*
* Respond to customer emails in a timely and professional manner
* Answer incoming phone calls and resolve inquiries efficiently
* Support customers through our website?s live chat platform
* Liaise with carriers (e.g., UPS, Canpar, Purolator) to follow up on customer concerns
* Process claims and support customers through resolution
* Update our online systems with customer and shipment information
*What We?re Looking For:*
* Strong knowledge of courier services and LTL/FTL freight logistics
* Excellent written and verbal communication skills in English
* A team player with a positive attitude and strong problem-solving abilities
* Previous experience in a courier or trucking or warehousing company is *an asset*
*Job Details:*
* *Schedule*: Monday to Friday, day shifts only (No weekends)
* *Expected Start Date*: ASAP
* *Benefits*: Extended health care
Job Types: Full-time, Permanent
Pay: $20.00-$23.00 per hour
Benefits:
* Extended health care
* Paid time off
Schedule:
* Day shift
* Monday to Friday
* No weekends
Work Location: In person
Expected start date: 2025-05-01
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