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parts technician

Posted on April 28, 2025 by Employer details Tenco Inc.

Job details

*Join a fast-growing company!* Tenco, which recently expanded its facilities, employs some 300 people at sites in Alberta , Ontario, and in Quebec. As part of Alamo Snow & Ice Group, Tenco designs turnkey heavy snow removal solutions for the North American market. We are seeking a highly organized and customer-focused Parts Technician to join our team! *What we offer* * Monday to Friday permanent position - 40 hours/week, * Competitive salary based on experience; * Disability, Medical, Dental Insurance and RRSP Matching; * Boots allowance. *Job summary* As a Parts Technician, you will be responsible for addressing customer inquiries related to aftermarket parts, processing orders, and ensuring timely delivery of products.You will manage day-to-day shipping and receiving operations, as well as maintain inventory levels to ensure smooth business operations. *Key Responsibilities* * Respond to customer inquiries regarding parts and services in a professional and timely manner; * Insert customers? orders, provide quotes and follow-up on back orders and perform invoicing; * Conduct necessary research using various sources of information, document, and update prices to facilitate future searches; * Supervise the storage and distribution of parts while maintaining appropriate stock levels; * Establish procedures and policies to ensure data accuracy, order tracking, and adherence to delivery timelines; * Assist in purchasing activities and coordinate order deliveries; * Require quotes to vendors, generate PO, monitor delivery times and receiving; * Perform receiving/shipping duties from material handling to system updates; * Manage inventory control, including daily cycle counts; * Perform light local pick-ups (Driver's Abstract required). *Profile* * Apprentice/Journeyman, Part Technician or equivalent experience; * In-depth knowledge of logistics processes, inventory management, and ERP software; * Proficient in Microsoft Office and knowledge of JD Edwards , RF Smart and Gen Alpha (assets); * Technical knowledge in the automotive field, or preferably in the machinery industry (hydraulic & electrical); * Basic accounting skills and an understanding of inventory management; * Fluent in English; knowledge of French is an asset; * Strong communication skills, with a focus on customer service; * Good analytical and problem-solving abilities; * Ability to work well independently and as part of a team. Job Types: Full-time, Permanent Additional pay: * Overtime pay Benefits: * Dental care * Disability insurance * Employee assistance program * Extended health care * Life insurance * On-site parking * Paid time off * RRSP match Schedule: * 8 hour shift * Day shift * Monday to Friday Work Location: In person