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retail sales associate

Posted on May 03, 2025 by Employer details Osoyoos Home Hardware

Job details

The responsibility of a sales associate is to provide prompt courteous and efficient service to customers, advising them on appropriate merchandise and related items; using retail software; ticketing and replenishing merchandise, cycle counting; general housekeeping of shelves, loss prevention, merchandising, restocking and staying current with trends in the industry. Ensure guests are greeted *within 30 seconds* of entering the store or your department. Determine customer?s needs by asking open-ended questions. Communicate product knowledge as appropriate. Assist in locating and comparing merchandise. Assist with finding all items needed to complete their project. Must be able to greet and acknowledge multiple guests at once. Process special orders for non-stock or out of stock items. Record repeat customer requests for product and follow-up when product arrives at the store. Assist customers with carrying out of large or heavy items. Must be able to safely lift up to 40 lbs on a regular basis. Relieve as cashier when necessary. Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves and handling cash. Advise the designated manager of shortages, damaged goods, back-orders etc. Change prices on merchandise, bins, displays, etc. as necessary. Build special displays and signage for sales, promotions and other special events. Remove sales and promotional displays, prices etc. and rearrange stock following promotional events. Always take appropriate safety precautions when cutting pipe, rope, wire mesh, making keys etc., and make an effort to minimize waste. Help unload incoming trucks. Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc. Keep stock in storage area neat, clean, and orderly. Participate in regular cycle counting, and assist in taking inventory counts. Reorder merchandise according to stores buying procedures. Attend store meetings, training sessions, etc. as required. Work on special projects as assigned by department manager. Work on additional duties and assignments as assigned by management. Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management in order to have the situation corrected. Job Type: Full-time Pay: $22.00-$24.00 per hour Shift: * 8 hour shift Work days: * Monday to Friday * Weekends as needed Application question(s): * Must be eligible to work in Canada * Must live in Osoyoos or surrounding area * Must be able to work on weekends Experience: * sales: 2 years (required) Work Location: In person Application deadline: 2025-05-20 Expected start date: 2025-05-26