Job description
The Victoria Inn is searching for a Full/Part-time Guest Service Agent. The successful candidate must be available for all shifts: AM, PM, Overnight and Weekend. As a Guest Service Agent, exceptional organizational abilities and the desire to interact with employees and guests daily are required. Only candidates that have a positive customer service attitude will be considered.
*What you will learn:*
You will learn a full working knowledge of the Sky touch Hotel Software and Daily Guest Room Operation Procedures. The candidate will attend department meetings as well as professional development courses and workshops.
*Position Summary:*
Through the guidance of the Guest Service Manager, support the daily operations of the Guest Services Department by providing superior guest service. Provide assistance to employees from other departments, and ensure proper procedures, policies, and standards are being followed.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Job Types: Full-time, Part-time, Permanent
Pay: From $16.30 per hour
Additional pay:
* Overtime pay
* Tips
Benefits:
* Dental care
* Discounted or free food
* Extended health care
* On-site gym
* On-site parking
Flexible language requirement:
* French not required
Schedule:
* 10 hour shift
* 12 hour shift
* 4 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Every Weekend
* Holidays
* Monday to Friday
* Morning shift
* Night shift
* On call
* Overtime
* Weekends as needed
* Weekends only
Experience:
* Hotel: 1 year (required)
* Guest services: 2 years (required)
Work Location: In person
The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.