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customer service adviser

Title posted on ZipRecruiter - Customer Service Sales Representative

Posted on May 11, 2025 by Employer details M3 Marketing

Job details

<h3>Job Description</h3><div>Job Description<div>At M3, we believe that exceptional customer service is essential for a successful business. As a Customer Service Sales Representative, you play a crucial role in shaping our customers' experience and satisfaction. You are the frontline ambassador of our company, entrusted with building positive relationships and ensuring that every interaction leaves a lasting impression. Your dedication to resolving inquiries, providing solutions, and delivering unparalleled service directly impacts our reputation and growth. Delivering excellence and making a difference in the lives of our valued customers every day is the main goal of our customer service team! Responsibilities of the Customer Service Sales Representative:<ul><li>Identifying opportunities to suggest additional products or services that complement the customer's purchase</li><li>Setting up displays and promotional materials to draw customer attention</li><li>Highlighting premium products and promoting upgrades</li><li>Updating customer account information</li><li>Assisting with billing inquiries and payment processing</li><li>Ensuring seamless communication and service delivery</li><li>Implementing company sales strategies in customer interactions</li><li>Coordinating with sales, technical support, and other departments to resolve complex issues</li><li>Adapting sales techniques to meet the needs of different customer segments</li></ul> Requirements:<ul><li>Associate Degree in business, communications, or related fields</li><li>Previous experience in customer service, sales, communications, or a similar field</li><li>Proficiency in multitasking, prioritizing, and time management</li><li>Excellent communication and interpersonal skills</li><li>A friendly and positive demeanour</li><li>Must be available Full-Time</li><li>Must be comfortable working in person and willing to commute to our office every day</li></ul> The Customer Service Sales Representatives are rewarded with:<ul><li>Positive and supportive environment of inclusion and diversity</li><li>Ongoing training and career growth opportunities within our organization</li><li>Travel opportunities to attend industry events</li><li>Competitive compensation package with performance and retention bonuses</li></ul> Ready to channel your enthusiasm for customer service into a rewarding career opportunity? Apply today and join us in exceeding customer expectations!</div></div>