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medical office assistant

Posted on May 13, 2025 by Employer details C-health

Job details

C-health is a network of multidisciplinary medical clinics, working within a collaborative infrastructure to provide our patients with complete comprehensive care. We provide this through the collaboration of our multiple divisions: * C-era Cardiometabolic Evaluation and Risk Assessment Clinic, * C-endo Diabetes and Endocrinology Clinic * C-impact Multi-Specialty Community Clinic * C-health Research Innovations in Clinical Trials, Diagnostics, and Care Delivery * C-diagnostics Cardiometabolic and Cardiopulmonary Testing C-health is committed to access, innovation, and system enhancement in healthcare. At C-health, we are an organization of innovative thinkers that challenge traditional norms with the goal of delivering quality care in a new and sustainable way. We are not just focused on delivering care today, but we are envisioning and creating the healthcare of tomorrow. We do this with a strong commitment to working within, supporting, and enhancing the public health system. *Why Work Here:* Great location Work-life balance Professional environment Caring Leadership Meaningful contribution to our community and the public Growth & challenge *Job Overview:* The successful candidate will be respectful, compassionate, highly motivated, positive, and professional. Roles and responsibilities will be shared with other Medical Office Assistants to perform a variety of tasks related to supporting healthcare professionals, patients, and administrative activities. Further, the MOA will be responsible for managing communication and liaising with internal teams, external clinics, and patients. You would be required to work collaboratively as a team member and to work independently, completing multiple clinical tasks throughout the day. *Key responsibilities* *Reception:* * Greeting all patients upon arrival or over the telephone. * Responsible to responding to patient inquiries. * Patient registration, booking, confirming, and rescheduling patient appointments. * Confirming patient appointment & procedures, ensuring that necessary preparation instructions are conveyed * Ensure that patient reports, tests, and labs are properly organized & input into the patient?s charts * Provide administrative support to the Physicians and other healthcare professionals. * Faxing, mailing and/or scanning correspondence or patient results. * Liaise with other healthcare professionals to ensure continuity of care and coordination of appointments. * Ensures patient confidentiality. * Performs all other related clinical, administrative tasks or special tasks, as required. * Ensure clear communications with physicians and other healthcare professionals as required in the course of patient care, diagnosis and treatment. * Maintains orderly electronic patient records, handles all patient-related information in compliance with the Health Information Act (HIA), Privacy policies and procedures, and all other C-health established policies. * Follow standards of cleanliness & safety. * Participation in continuous training within C-health?s protocols. *Clinical Duties:* * Room patients for consultation, follow-up/testing appointments prior to seeing physician. * Obtain 12-lead ECG and vitals (including but not limited to: height, weight, waist circumference, pulse, blood pressure, SpO2, and temperature) as necessary. * Ensure accurate and detailed documentation of vitals, patient assessment(s), medication regime(s), and overall physical status as per clinical policy. * Access Alberta Netcare for up-to-date patient medications, labs and relevant testings as needed. * Provide Patient Teaching regarding CAD and risk factors for heart disease. *Communication:* * Proficiency in utilization of Alberta Netcare, Accuro, and Microsoft Office systems. * Demonstrates clear, effective, communication skills, exhibits kindness and professionalism when interacting with patients, healthcare professionals and team members. *Qualifications:* * Successful completion of r