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inside sales representative

Posted on May 14, 2025 by Employer details Redman Distributing

Job details

_*What you'll do *_ * Handle incoming calls, emails, and inquiries from dealers and sales representatives. * Proactively follow up on quotes, product availability, and account details. * Assist customers find the right appliance solutions for their needs - from specs to stock. * Build and maintain strong relationships with existing customers and accounts. * Work closely with the Outside Sales team to support regional growth . * Keep our dealer network databases up to date with display, store location , brand info etc. * Stay sharp on product lines, pricing, and discretionary account terms * Online order sales fulfilment and processing using Wix. * Process and Submit Order Acknowledgements, Sales Order Fulfillments with warehouse, and shipping tracking when needed. * Able to prioritize workload and manage time effectively in a variable paced environment. * Work simultaneously with Inside Sales, office and warehouse team on processes, sales/service, and logistic initiatives. _*What you bring *_ * 1-3 years of inside sales or customer service - bonus if its in Distribution or Wholesale industries. * Experience in the appliance or home goods industry is a major plus. * Strong Phone skills- you're clear, confident, and don't shy away from tough questions. * You are organized, reliable, and can juggle multiple accounts. * Comfortable with Order entry systems and basic product knowledge. * You follow up, follow through, and don't need reminders to do either. * Possess and project a team-player attitude and enjoy working with others. _*What we need*_ * Ability to work Monday to Friday, from 8:30-4:30, with weekend availability if/when needed. * High proficiency in Microsoft Office Suite, Excel ( a must), Outlook, PDFs, Internet and Web based tech/ CAD drawing software ( we will train), ECI Phone Systems, Google Drive/ Dropbox * Familiarity with QuickBooks Desktop * Customer experience excellence - we strive to maintain or 5-star Google rating! _*What we offer*_ * Competitive Base Salary + Semin Annual Bonus * Internal Health Benefits expense of $2000 annually * Paid time off and Holidays * Company Events - we work hard and have fun * A team that values hard work and celebrates wins - big & small Job Types: Full-time, Permanent Pay: $22.00-$24.00 per hour Expected hours: 40 per week Benefits: * Casual dress * Company events * Dental care * Discounted or free food * On-site parking * Store discount * Vision care Schedule: * 8 hour shift * Day shift * Monday to Friday * Weekends as needed Experience: * Inside sales: 1 year (preferred) Work Location: In person