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customer service adviser

Title posted on ZipRecruiter - Customer Service Representative (Entry-level!)

Posted on May 14, 2025 by Employer details Ridall Pest Control

Job details

<h3>Job Description</h3><div>Job Description<div><p><strong>We're seeking two Customer Service Representatives to join the team!</strong><br />In this role, you'll be the first point of contact for our clients - answering calls, responding to emails, and providing exceptional service with a personable, professional touch. You'll be trained on our systems and supported every step of the way. <strong>Apply Today! </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Answer inbound calls and respond to client emails in a timely, helpful manner</li><li>Engage directly with our client base to address questions, schedule services, and provide updates</li><li>Use our CRM system to log interactions, track requests, and manage workflow</li><li>Communicate clearly and professionally with both customers and team members</li><li>Help create a smooth, efficient, and positive customer experience</li></ul><p><strong>Requirements:</strong></p><ul><li>Fluent in English with excellent verbal and written communication skills</li><li>Tech-savvy and comfortable working with modern CRM systems</li><li>Professional, friendly, and dependable</li><li>Able to work full-time, in-office</li><li>Customer service experience is a plus, but we provide full training</li></ul><p><strong>We Offer:</strong></p><ul><li>Competitive Base Pay $20-$23/hour</li><li><strong>Commission potential! </strong></li><li><strong>Comprehensive benefits package</strong><ul><li>Health Insurance</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Life Insurance</li></ul></li><li><strong>Paid training and career advancement opportunities!</strong></li><li><strong>Paid Time Off! </strong></li><li>Supportive team environment with training and ongoing tools to help you succeed!</li><li>Career stability and room to grow within the company</li><li>Be part of a team that values great service and great people!</li></ul><p><strong>Apply today! </strong></p><p> </p></div>Company Description<div>Ridall Pest Control has been providing quality, environmentally friendly pest control in the Lower Mainland for over 30 years. We provide an integrated pest management approach to all structural pest problems in a safe and environmentally friendly manner while putting emphasis on customer service and the customer experience.</div></div><h3>Company Description</h3><div>Ridall Pest Control has been providing quality, environmentally friendly pest control in the Lower Mainland for over 30 years. We provide an integrated pest management approach to all structural pest problems in a safe and environmentally friendly manner while putting emphasis on customer service and the customer experience.</div>