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systems technical support analyst
Posted on May 19, 2025 by Employer details Durabuilt Windows & Doors
Job details
Education: College/CEGEP. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Troubleshoot and resolve technical problems. Work conditions and physical capabilities: Repetitive tasks. Attention to detail. Sitting. Experience: 2 years to less than 3 years. Health benefits: Health care plan. Financial benefits: Commission. Night shift premium. Other benefits: Other benefits.- Location10920 178 Street NWEdmonton, ABT5S 1R7
- Workplace information On site
- Salary$60,000YEAR annually / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Overtime
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3309925
Overview
Languages
English
Education
- College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Troubleshoot and resolve technical problems
Additional information
Work conditions and physical capabilities
- Repetitive tasks
- Attention to detail
- Sitting
Benefits
Health benefits
- Health care plan
Financial benefits
- Commission
- Night shift premium
Other benefits
- Other benefits
Who can apply for this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada
- other candidates, with or without a valid Canadian work permit
Advertised until
2025-06-18
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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