Overview
Languages
French
Education
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No degree, certificate or diploma
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Register arriving guests and assign rooms
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Process group arrivals and departures
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Take, cancel and change room reservations
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Provide information on hotel facilities and services
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Process guests' departures, calculate charges and receive payments
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Maintain an inventory of vacancies, reservations and room assignments
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Clerical duties (i.e. faxing, filing, photocopying)
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Answer telephone and relay telephone calls and messages
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Contact customers to deliver requested wakeup calls
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Provide customer service
Experience and specialization
Computer and technology knowledge
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Word processing software
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Database software
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Central reservation system (CRS)
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Internet
Additional information
Transportation/travel information
Work conditions and physical capabilities
Personal suitability
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Client focus
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Dependability
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Organized
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Reliability
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Team player
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Resourcefulness
Benefits
Financial benefits
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Bonus
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Gratuities
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Night shift premium
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Registered Retirement Savings Plan (RRSP)
Other benefits
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Free parking available
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Learning/training paid by employer
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On-site amenities
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Paid time off (volunteering or personal days)
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Team building opportunities
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Parking available
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.