Discover jobs
Job Search
administrative support officer
Title posted on Jobboom - Customer Service Agent
Posted on May 27, 2025 by Employer details Soucy
Job details
Sales, Customer Service - - MissionAs a Customer Service Agent, you'll be in charge of all customer requests for which you're responsible. From order entry to sales analysis, delivery follow-up, complaint recording, corrective action follow-up and customer relations. In collaboration with the planning, production, quality and business development departments, you are the voice of the customer within the company.In this position, you will have the opportunity to :Enter orders into the system and carry out any necessary follow-upProcess development/quotation requestsForward complaints to the quality department and follow up with the customer to ensure satisfactionMonitor and analyze customer sales (volume and $) and act proactively accordinglyContribute actively to the business relationship established and/or to be developedRepresent and support the customer in continuous improvement projects.Would you like to get involved in a company that takes the well-being of its employees to heart, and that demonstrates innovation?ProfileWith the following skills and qualities, you'll be successful in this role:Be bilingual (French-English) as we have English-speaking customersCustomer focus and ability to develop a bond of trust with themComputer skills (manufacturing system, ?in-house? software, SAP, SalesForces) (an asset)Benefits designed to take you far!Group insurance with plans that fit your realityAn RRSP with employer contribution to keep your finances on trackAn Employee and Family Assistance Program (EFAP) and access to a telemedicine service for a helping hand when you need itA $2,000 referral bonus to choose colleagues with a heart for work, just like you!And even more!Social activities to connect with your colleagues- LocationSherbrooke, QCJ1N 2S8
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Jobboom #3411267
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
- Date modified: