parts counter clerk

Work site environment

• Dusty
• Noisy
• Odours

Responsibilities

Tasks

• Answer telephone and relay telephone calls and messages
• Clean and maintain office, supply area or warehouse
• Conduct sales calls
• Perform general office duties
• Set-up displays of retail parts and accessories
• Address customers' complaints or concerns
• Advise on use and appropriateness of goods or parts
• Handle cash transactions
• Identify, label and catalogue items received
• Issue and distribute parts and supplies for internal use
• Maintain records on inventory control system
• Prepare and track work orders
• Prepare requisition orders to replenish parts and supplies
• Process incoming requisitions
• Receive, unpack and sort incoming parts, supplies and materials
• Sell spare and replacement parts
• Ship, deliver or pick up parts, products or equipment
• Store items in warehouse, tool room or supply area

Experience and specialization

Computer and technology knowledge

• Inventory control software
• Internet

Parts specialization

• Small engines and generators

Additional information

Work conditions and physical capabilities

• Attention to detail
• Bending, crouching, kneeling
• Fast-paced environment
• Hand-eye co-ordination
• Physically demanding
• Repetitive tasks
• Standing for extended periods
• Tight deadlines
• Work under pressure

Weight handling

• Up to 45 kg (100 lbs)

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Values and ethics