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patient care coordinator

Title posted on indeed.com - Part Time - Patient Care Coordinator

Posted on June 03, 2026 by Employer details Krest One Dental

Job details

*Who We Are:* Krest One Dental is a Dental Management Corporation operating multiple clinics across Ontario, Canada. Each clinic delivers a full suite of dental services, including general dentistry, cosmetic treatments, implants, and emergency care. Our locations are equipped with modern technology and staffed by experienced professionals who prioritize patient experience, accessibility, and clinical excellence. We maintain strong brand standards and place a heavy focus on digital visibility and community engagement. We are seeking a part time (Saturday and Sunday) patient care coordinator for our clinic in downtown Ottawa. *Job Duties :* * Greet patients in a professional and friendly manner, providing a welcoming environment. * Schedule, confirm, and reschedule patient appointments according to availability and staff capacity. * Verify patient insurance coverage and determine eligibility for treatments. * Maintain the office?s administrative systems, including patient records, medical histories, and appointment logs, ensuring confidentiality and compliance with privacy regulations (e.g., HIPAA). * Follow all office protocols regarding infection control and safety procedures. * Handle complaints and resolve issues professionally, ensuring that all patients feel valued and respected. * Perform other duties as directed by the Office Manager or Dentist to ensure smooth office operations. * Process and submit insurance claims, following up as necessary to ensure timely payment. * Handle patient billing inquiries, provide statements, and help to resolve any billing discrepancies. * Remind patients of upcoming appointments via phone, email, or text. * Coordinate with dental hygienists, dentists, and assistants to optimize the schedule for the office. * Manage cancellations and no-shows to maintain an efficient schedule. * Answer phone calls, emails, and online inquiries, provide information about services, answer questions, and schedule appointments. * Manage patient intake, including updating patient records, verifying insurance, and ensuring all necessary forms are completed. We thank all applicants for their interest, but only those selected for an interview will be contacted. Equal Opportunity Employer: We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive workplace for all employees This Vacancy is for an existing position in the organization Pay: $20.00-$25.00 per hour Application question(s): * Are you legally eligible to work in Canada? * Are you available to work on Saturdays and Sundays only? * How many years of experience you have working in a dental set up? Work Location: In person