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customer service representative - call centre

Title posted on indeed.com - Customer Service Representative

Posted on June 23, 2026 by Employer details AcmeDent Corporation

Job details

Customer Service Representative (On-Site) *AcmeDent Corporation ? Woodbridge, ON (Weston Rd. & Langstaff Rd.)* About Us AcmeDent Corporation is a growing dental supply distribution company dedicated to providing dental professionals with quality products and outstanding customer service. We pride ourselves on building strong customer relationships and creating a positive, supportive workplace for our team. Position Overview We are seeking a friendly, professional, and detail-oriented *Customer Service Representative* to join our team in our Woodbridge office. This is a full-time, on-site position where you will be the first point of contact for our customers, assisting with orders, inquiries, and day-to-day customer support. Schedule * Monday to Friday * 9:00 AM ? 5:00 PM * Full-time, on-site position Key Responsibilities * Answer incoming phone calls and respond to customer emails professionally and efficiently * Enter and process customer orders accurately * Maintain and update customer information and records * Assist customers with product inquiries, order status updates, and general support * Coordinate with sales, warehouse, and administrative teams to ensure excellent customer service * Resolve customer concerns in a timely and professional manner * Perform general office and administrative duties as required Qualifications * Minimum 1?2 years of customer service experience preferred * Strong phone and computer skills * Excellent verbal and written communication skills * Proficiency with Microsoft Office and general computer applications * Experience with QuickBooks is an asset * Strong organizational skills and attention to detail * Ability to multitask and work effectively in a fast-paced environment * Professional, reliable, and team-oriented attitude * French language skills are an asset but not required What We Offer * Stable Monday?Friday schedule * Supportive and friendly team environment * Opportunity for growth within a well-established company * Training and ongoing support How to Apply Interested candidates are invited to submit their cover letter and resume to: *mtriolo@acmedent.com* We thank all applicants for their interest; however, only those selected for an interview will be contacted. Pay: $21.00-$24.00 per hour Benefits: * Casual dress * On-site parking * Paid time off Work Location: In person