customer support specialist
Posted on July 23, 2026 by Employer details Kendrew Distribution Services Limited
Job details
Education: Secondary (high) school graduation certificate. Tasks: Address customers' complaints or concerns. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Answer clients' inquiries and provide information. Read and interpret specifications or follow verbal instructions. Prepare bills of lading, invoices and other shipping documents. Use computer software to assess customer files for completeness. Co-ordinate activities with warehouse and production units. Professionalism in customer service. Order stock. Order picking. Record customers' orders. Provide customer service. Label, prepare and transfer information files according to established records management life-cycle procedures and schedules. Computer and technology knowledge: MS Excel. MS Word. MS Office. Spreadsheet. Computer programming. Google Drive. Electronic mail. Inventory control software. Area of specialization: Communications. Technical support. Shipping and receiving. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Physically demanding. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Judgement. Ability to multitask. Dependability. Quick learner. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 1 year to less than 2 years.- Location Woodbridge, ONL4H 5K1
- Work location On site
- Salary$37,000 to $42,000YEAR annually (To be negotiated) / 40 hours per week
- Terms of employment Term or contractFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3628398
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Address customers' complaints or concerns
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Answer clients' inquiries and provide information
- Read and interpret specifications or follow verbal instructions
- Prepare bills of lading, invoices and other shipping documents
- Use computer software to assess customer files for completeness
- Co-ordinate activities with warehouse and production units
- Professionalism in customer service
- Order stock
- Order picking
- Record customers' orders
- Provide customer service
- Label, prepare and transfer information files according to established records management life-cycle procedures and schedules
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Word
- MS Office
- Spreadsheet
- Computer programming
- Google Drive
- Electronic mail
- Inventory control software
Area of specialization
- Communications
- Technical support
- Shipping and receiving
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Physically demanding
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Judgement
- Ability to multitask
- Dependability
- Quick learner
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-08-06
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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