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dental receptionist

Posted on July 29, 2026 by Employer details Urban Smiles Colwood

Job details

*Join Our Friendly, Patient-Focused Dental Team!* We are looking for an experienced *Dental Receptionist* who is passionate about providing exceptional care to our patients and their families. If you are organized, dependable, and enjoy building positive relationships while keeping our office running smoothly, we would love to meet you! *Responsibilities* * Welcome patients and their families with warmth, professionalism, and compassion. * Schedule and coordinate appointments to create a positive and efficient experience for our patients. * Manage daily appointment flow, recalls, and confirmations. * Verify dental insurance eligibility and help patients understand their insurance coverage and treatment estimates. * Submit insurance claims and follow up on outstanding claims when required. * Answer phones, respond to emails, and assist patients with their questions and concerns. * Process payments and maintain accurate patient records. * Work collaboratively with our clinical team to provide an exceptional experience for every patient and family. *Qualifications* * Previous experience in a dental reception or administrative role is required. * Strong understanding of dental insurance plans and insurance processing. * Excellent scheduling, organizational, and time management skills. * Ability to prioritize tasks while maintaining attention to detail. * Friendly, compassionate communication skills with a genuine commitment to patient and family care. * Experience with dental practice management software is considered an asset. * Positive attitude and the ability to work collaboratively as part of a supportive team. *What We Offer* * A welcoming and supportive team environment. * Competitive compensation based on experience. * Opportunities for professional growth and continuing education. * Employee dental benefits. * A modern, patient-centered practice dedicated to providing outstanding care for patients of all ages. If you are an organized, caring professional who enjoys helping patients and their families while contributing to a positive and supportive workplace, we'd love to hear from you. *Please submit your resume along with a brief cover letter telling us why you would be a great addition to our team.* Job Types: Full-time, Permanent Pay: $30.00-$35.00 per hour Benefits: * Dental care * Extended health care * Vision care Ability to commute/relocate: * Victoria, BC V9B 2W3: reliably commute or plan to relocate before starting work (required) Experience: * Dental receptionist: 3 years (required) Work Location: In person