Job prospects Information Clerk - Customer Service in the Lower Mainland–Southwest Region

Explore current and future job prospects for Other customer and information services representatives in the Lower Mainland–Southwest Region. These trends also apply to people working as an information clerk - customer service.

Note that the current 2019-2021 Employment Outlook was published in December 2019 based on information available at that time.

Recent trends

Balanced labour market

The prospect of finding work in this occupation was fair over the past few years (2016-2018). The number of job openings was about the same as the number of workers available.

Source Labour Market Information | Recent Trends Methodology

Job prospects

information clerk - customer service
Outlook over the next 3 years
Good Good

The employment outlook will be good for Other customer and information services representatives (NOC 6552) in the Lower Mainland - Southwest region for the 2019-2021 period.

The following factors contributed to this outlook:

  • Employment growth will lead to several new positions.
  • A moderate number of positions will become available due to retirements.
  • There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about Other customer and information services representatives in the Lower Mainland - Southwest region:

  • Approximately 12,580 people work in this occupation.
  • Other customer and information services representatives mainly work in the following sectors:
    • Retail Trade (NAICS 44-45): 17%
    • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 16%
    • Management and Administrative Services (NAICS 55-56): 12%
    • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 11%
    • Transportation and warehousing (NAICS 48-49): 8%
  • Source Labour Market Information | Outlook Methodology

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