Job prospects Information Clerk - Customer Service in the Southeast Region

Explore current and future job prospects for Other customer and information services representatives in the Southeast Region. These trends also apply to people working as an information clerk - customer service.

Note that the current 2019-2021 Employment Outlook was published in December 2019 based on information available at that time.

Recent trends

Balanced labour market

The prospect of finding work in this occupation was fair over the past few years (2016-2018). The number of job openings was about the same as the number of workers available.

Source Labour Market Information | Recent Trends Methodology

Job prospects

information clerk - customer service
Outlook over the next 3 years
Fair Fair

The employment outlook will be fair for Other customer and information services representatives (NOC 6552) in the Southeast region for the 2019-2021 period.

The following factors contributed to this outlook:

  • Employment growth will lead to several new positions.
  • Not many positions will become available due to retirements.
  • There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about Other customer and information services representatives in the Southeast region:

  • Approximately 350 people work in this occupation.
  • Other customer and information services representatives mainly work in the following sectors:
    • Retail Trade (NAICS 44-45): 39%
    • Management and Administrative Services (NAICS 55-56): 10%
    • Construction (NAICS 23): 9%
    • Utilities (NAICS 22): 9%
  • Source Labour Market Information | Outlook Methodology

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