Job prospects Information Clerk - Customer Service in the Northwest Region

Explore current and future job prospects for Other customer and information services representatives in the Northwest Region. These trends also apply to people working as an information clerk - customer service.

Note that the current 2019-2021 Employment Outlook was published in December 2019 based on information available at that time.

Recent trends

Undetermined

We were not able to determine labour market conditions in this region over the past few years because of low employment levels in this occupational group.

Source Labour Market Information | Recent Trends Methodology

Job prospects

information clerk - customer service
Outlook over the next 3 years
Good Good

The employment outlook will be good for Other customer and information services representatives (NOC 6552) in the Northwest region for the 2019-2021 period.

The following factors contributed to this outlook:

  • Employment growth will lead to several new positions.
  • Several positions will become available due to retirements.
  • There are a moderate number of unemployed workers with recent experience in this occupation.
  • High employee turnover in this occupation could lead to additional employment opportunities.

Here are some key facts about Other customer and information services representatives in the Northwest region:

  • Approximately 660 people work in this occupation.
  • Other customer and information services representatives mainly work in the following sectors:
    • Retail Trade (NAICS 44-45): 41%
    • Wholesale trade (NAICS 41): 9%
    • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 8%
    • Provincial and territorial public administration (NAICS 912): 7%
    • Management and Administrative Services (NAICS 55-56): 7%
  • Source Labour Market Information | Outlook Methodology

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