Job prospects Cargo Customer Service Representative - Marine Shipping in the Lower Mainland–Southwest Region

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This job title belongs to an occupational group from the National Occupational Classification (NOC), which includes green jobs that contribute directly or indirectly to positive environmental outcomes (such as preservation, conservation and restoration). It does not mean that all positions with this job title are necessarily green jobs, but rather that they have the potential to be depending on their specific requirements. Learn more about Job Bank’s methodology for identifying green jobs.

Over the past few years (2023-2025), there was a major labour shortage for Ground and water transport ticket agents, cargo service representatives and related clerks in the Lower Mainland–Southwest Region. There were far more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Methodology

The employment outlook will be Limited for ground and water transport ticket agents, cargo service representatives and related clerks (NOC 64313) in the Lower Mainland - Southwest region for the 2025-2027 period.

The following factors contributed to this outlook:

• Employment growth will lead to a few new positions.
• A moderate number of positions will become available due to retirements.
• There are several unemployed workers with recent experience in this occupation.

Here are some key facts about ground and water transport ticket agents, cargo service representatives and related clerks in the Lower Mainland - Southwest region:

• Approximately 260 people worked in this occupation in May 2021.
• Ground and water transport ticket agents, cargo service representatives and related clerks mainly work in the following sectors:
  • Transportation and warehousing (NAICS 48-49): 86%
  • Management and Administrative Services (NAICS 55-56): 5%

Source Labour Market Information | Prospects Methodology