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financial services representative

Title posted on CareerBeacon - Account Manager

Posted on May 04, 2025 by Employer details TD Bank

Job details

Work Location:Edmonton, Alberta, CanadaHours:37.5Line of Business:Personal &amp; Commercial BankingPay Details:$76,800 - $115,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job Description:The role is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for expanding its portfolio and maximizing the value of existing commercial business customer relationships for both credit and non-credit products/services. The Account Manager II is responsible for conducting credit analysis for own portfolio. The Account Manager II will develop the initial creation of a shadow portfolio of target businesses commensurate with the market and their existing portfolio. Works closely with internal and external subject matter experts and/or lending advisory groups.CUSTOMERContinually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experienceResponsible to lead all aspects of account management, credit and operational risk for an assigned portfolioActively use sales platforms to build an understanding of our customers/target needs, industries and marketsConstantly build knowledge of the market, customers and broader economic factorsIdentify and respond to changes in the business environment, establishing action plans to address customer issues and prioritiesDevelop and maintain centre of influence strategies and relationshipsIdentify customer/prospect referral opportunities to internal Bank partners that meet customer needsEnhance TDBG brand by participating in networking eventsSHAREHOLDERDevelop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customerBuild new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM)Promote and offer full suite of products, sales, services and banking capabilitiesMeet or exceed business targetsNegotiate to maximize profitability of relationships with existing customers based on the customer risk profile.Prepare credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation.Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.Renew credits in a timely manner, meeting targets for expired credits. Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the BankActively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referralsProtect the interests of the organization ? identify and manage risks, and escalate non-standard, high risk transactions / activities as necessaryEnsure compliance with regulatory and operational risk requirementsAssume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of ConductEMPLOYEE / TEAMParticipate fully as a member of the team, support a positive work environment that promotes service t